Diploma of Hospitality Management
(SIT50422, CRICOS 111022D)
Course Description
This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.
This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.
Possible job titles include: banquet or function manager, bar manager, café manager, chef de cuisine, chef patissier, club manager, executive housekeeper, front office manager, gaming manager, kitchen manager, motel manager, restaurant manager, sous chef and unit manager catering operations.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Entry Requirements
Minimum age requirements
- Applicants must be 18 years of age when applying to study
English Language Proficiency
IELTS Requirements:
- A minimum IELTS (General) test score of 6.0 or equivalent for direct entry into a VET course.
Note: IELTS results older than two years are not acceptable.
OR
Study in English-Speaking Countries:
- Evidence that the applicant has studied in English for at least two years in Australia, Canada, New Zealand, Republic of Ireland, South Africa, United Kingdom, or United States.
OR
Completion of Prior Education in Australia:
- Evidence that, within two years of their signed written agreement date**, the applicant has successfully completed in Australia a foundation course, a Secondary Certificate of Education, or evidence of having studied a substantial part of a Certificate IV or higher-level qualification from the Australian Qualifications Framework.
Academic Requirements
- Applicants should have successfully completed Year 12 or senior secondary studies in their home country, equivalent to the Australian senior secondary school examination.
Numeracy and Literacy screening
All applicants must possess sound learning, reading, writing, and numeracy skills, as these are essential for completing course-related work.
All students shall undertake a ‘Pre-training Review’ to ensure that individual needs can be identified and to confirm their chosen course of study is suitable and to identify any possible strategies to assist the student where there are any identified learning needs. This pre-training review includes an online LLN quiz using LLN Robot. These will be undertaken at the RTO premises once the student is located in Australia and prior to the course commencement.
LLN Robot also uses a diagnostic tool that analyses units of competency against ACSF performance indicators, training package requirements, and AQF level. This generates a training profile outlining the core skills required to meet the unit criteria.
Pre-Training Review (PTR)
Prior to enrolment, Milestones International College (MIC) conducts a Pre-Training Review (PTR) to ensure prospective students are enrolled in the course that best aligns with their goals and capabilities. The PTR assesses:
- Current competencies and prior qualifications
- English language proficiency and literacy/numeracy skills
- Individual learning support needs
- Oral communication skills
This process is completed through a PTR form at the application stage, enabling MIC to provide guidance on the most suitable course and any additional support required to maximise student success.
Key Skill Areas
-
Kick start your career in management with our diploma of hosp management. Moving from the practical to the theoretical and on to management issues, you will learn the intricacies of the Hospitality industry, People Management, Customer Service, and Financial Management.
-
After completing our course, you’ll be ready to operate independently, take responsibility for others, and make a range of operational business decisions, while being enabled to multi-skill. Our hospitality course provides a pathway to work as a departmental or small business manager in a diverse range of venues including restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.
Take your hospitality career to the next level with the SIT50422 Diploma of Hospitality at Milestones International College! This program is ideal for individuals aiming to move into management roles within restaurants, hotels, clubs, resorts, or cafés.
Through a mix of practical industry simulations, case studies, and leadership-focused learning, you’ll develop the skills to manage operations, lead teams, and deliver exceptional guest experiences.
What you’ll master:
- Leadership, team management, and staff development
- Financial management, budgeting, and cost control
- Planning, implementing, and evaluating hospitality operations
- Customer service excellence and guest relations
- Event coordination, marketing, and operational planning
- Workplace health and safety, sustainable practices, and risk management
Graduates are prepared to take on supervisory or managerial roles across a wide range of hospitality settings, or to run their own hospitality business with confidence.
Work-Based Training (WBT) Placement
WBT is designed to provide students with a real-world industry experience in a commercial hospitality environment. Unlike simulated classroom training, WBT places students in kitchens that operate under normal commercial pressures; for example, preparing meals during a busy lunch rush in a city restaurant, where timing, accuracy, and teamwork are critical.
During placement, students will:
- Apply and refine the skills and knowledge gained in class.
- Work alongside experienced chefs and hospitality professionals.
- Learn to adapt in high-pressure environments.
- Gain valuable insights into workplace expectations, service standards, and industry culture.
This hands-on experience ensures students graduate with both technical competence and industry readiness.
To successfully complete this qualification, all students must undertake and complete their Work-Based Training (WBT) placement to meet the qualification rules.
Students must complete mandatory workplace tasks linked to the core unit SITHCCC043 – Work effectively as a cook.
This unit requires students to:
Safely and hygienically prepare, cook, and serve menu items.
Complete a minimum of 48 full service periods in a commercial kitchen.
Demonstrate skills across a variety of service types, covering a combination of:
- Breakfas
- Lunch
- Dinner
Only after fulfilling these requirements can students be deemed competent in the unit and eligible to achieve the full qualification.
